POLICIES AND PROCEDURES

Yard Cards of Slidell is owned and operated by Bayou Bouncin' LLC.
Must agree to book.
NEW POLICIES 2020

Due to such high demand at this time for bookings, we are changing our policies a little bit temporarily. We are starting our setups in the evenings after 12pm/Noon. We will send a text message when we are within an hour of setting up your sign. Please note just because we are starting at 12pm/Noon this does not mean we will for sure be in your yard at that time. We have several bookings a day.

If you are booking a greeting for someone else and they live elsewhere, YOU MUST make sure someone in the home is aware that we will be in their yard the day of setup before. This is for our safety.

Our rentals are for 24-36hours. If we are able to do 48hrs we will let you know but at this time we are trying to just keep it to 24-36hrs due to high volume of bookings.

Our customers are very important to us and we want you to be completely satisfied with our service!
1. The yard must be soft enough for us to stake our signs down. If a screwdriver cannot be pushed into the ground, our signs won't. Please water your lawn the day before delivery.
2. We respectfully reserve the right to decline a delivery for any reason.
3. Please do not remove or relocate any of our signs. If you are going to need the sign less than 24 hours please let us know prior to booking, so that we can check if that will be possible.
4. Missing or damaged lawn display items will be charged to the credit card on file for the appropriate amount - which, in most cases, is $10 per piece.
5. We will place a small sign in the yard with our company name, phone number and web address. This sign is unobtrusive and is used as a marketing tool for our business. Please do not move it, hide it, or deface it in anyway. Replacement of this sign is around $15.
6. Please do not play on or around the display, or pull on any of the signs. Bayou Bouncin LLC dba Yard Cards of Slidell and its representatives will not be responsible or liable for any injury, caused to any person, objects, premises, while our materials are rented and in yours or your recipient yard. We are not responsible for any damages to anything on the property, including but not limited to the lawn, sprinkler systems, or any stakes accidently left over from the signs.
7. We will not, under any circumstances, put up âœmean❠or offensive displays.
8. If the recipient calls us and wants to know who ordered the display, we will tell them. We will also take down the display immediately if they request us to do so.
9. Please arrange to mow and trim your grass BEFORE our set up. Mowers and weed eaters can ruin the signs. If you have a long-term rental, please use extreme caution when cutting around the sign(s). We really appreciate you taking care of our signs so others can soon enjoy them too!
10. Please do not attach balloons to the signs as they can pop and melt on the signs, causing damage.
Refund Policy
We understand that things happen! We will gladly reschedule or reimburse you less your $25 deposit, as long as cancellation is made prior to 3 days of delivery. In the event of inclement weather, we may not be able to set up your display. If this occurs, we will promptly refund the full rental price including the deposit. Inclement weather includes lightning, thunderstorms, heavy snow, ice (severe frozen yard), high wind and any other Act of God that would put us or our display in danger. Please know that it must be severe weather for us to miss a delivery. *Normal rain will never be the cause of a cancellation, and the wind must be severe enough to impact the stability of our signs.

The following bullets outline instances that cannot be refunded:
Incorrect delivery address. *Please confirm your order when you receive your confirmation.

Recipient declines the delivery

Community Gate Access not granted. *Please let the community guard know the date we will be arriving, or provide us with the gate access code.

Partial refunds will be made if grounds are in rough conditions and we are absolutely unable to stake your sign. Please be sure to water and mow your yard to prevent this from happening. We will do our best to contact you in the event of this happening but do keep in mind for the most part we work crazy hours (If there is a hose accessible we do try to water the ground if we can, but please help us by doing so before we get there as we have multiple setups to do and that takes a lot of time.)
We strive to make your experience a great one! We want to hear from you and all of your friends! By placing an order/booking with Yard Cards of Slidell, you agree to all policies stated above.

Privacy Policy
Yard Cards of Slidell, respects your privacy. We do not sell our clients personal information to third parties.

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Customer Signature Date


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